DR VAN DER ROSS FAMILY MEDICINE
DR VAN DER ROSS FAMILY MEDICINE
BOOKING YOUR APPOINTMENT
Dr. RICHARD VAN DER ROSS, MD CCFP
If you are an existing patient of Dr. Richard van der Ross, you can book an appointment with him or with his practice partner, Dr. Jenna Darani.
Dr. Darani works alongside Dr. van der Ross and is available to see his existing patients.
We encourage you to book online, which you can do 24 hours a day, seven days a week.
Use the same BOOK ONLINE buttons below to book with either doctor.
Choose an in-person or virtual appointment and have your Personal Health Number (PHN) ready to complete your booking.
If you need help booking, please call 236-420-3682. One of our medical office assistants (MOAs) can help you book and confirm your appointment over the phone.
To book by phone, please speak directly with one of our MOAs to receive confirmation.
Voicemail messages cannot be used to book an appointment.
Patient - Physician Relationship
The patient-physician relationship is built on a foundation of honesty, respect, and trust.
Physicians at RVDR Health and in this Medical Practice are committed to prioritising the patient’s care and well-being while respecting the patient’s autonomy in making personal decisions, including those related to lifestyle and treatment options.
This clinic maintains a zero-tolerance policy and reserves the right to terminate the patient-physician relationship if a patient:
Engages in threatening or abusive behavior toward the physician or clinic staff, including comments or actions of a sexualised or racist nature. As employers, physicians have a legal duty to ensure a workplace free from harassment for their employees.
Presents a risk of harm to the physician or clinic staff.
Demonstrates a lack of confidence in the physician, such as through behavior that indicates the clinic is not being utilised as a primary care provider. This may include repeatedly seeking care at other clinics without necessity.
Fails to attend scheduled appointments or neglects to pay for services, despite multiple reminders and discussions.